Patient rights

RIGHT TO BENEFIT FROM SERVICES

Every individual who applies to our hospital has the right to benefit from all services regardless of language, religion, race or sect.
Our patients have the right to be informed about the diagnosis and treatment opportunities offered by our hospital and how to access these services.

The right to respect and dignity

Our patients have the right to be treated in a respectful, gentle, compassionate and friendly environment at all times and under all circumstances, while protecting their individual dignity.

RIGHT TO PRIVACY (PRIVACY)

Our patients have the right to receive all kinds of health services in an environment suitable for privacy throughout the diagnosis and treatment process.
Our patients may openly demand the protection of their privacy in an environment suitable for confidentiality. All kinds of medical interventions are performed by respecting the privacy of the patient.

RIGHT TO REQUEST INFORMATION

Our patients have the right to learn about the health services and opportunities and to request all kinds of information about their health status, both verbally and in writing.

THE RIGHT TO SELECT AND CHANGE THE HEALTHCARE ORGANIZATION AND STAFF

Our patients have the right to choose and change the health institution and organization and to benefit from the health services provided in the health institution they choose, provided that they comply with the procedures and conditions stipulated by the legislation to which they are subject.

Our patients have the right to learn, choose and change the identities, duties and titles of physicians and other healthcare professionals who will provide/provide healthcare services, and to seek consultation from other physicians.

THE RIGHT TO REVIEW RECORDS AND KEEP INFORMATION CONFIDENTIAL

If our patients notify their requests in writing, they can examine the file and records containing information about their health status, directly or with their representative, and take a copy. These records can only be viewed by those directly involved in the patient's treatment.

RIGHT TO REJECT, STOP TREATMENT AND CONSENT

Our patients have the right to refuse the treatment, to request it to be stopped, except for legally obligatory cases and on the patient's responsibility for the negative consequences that may arise.
Our patients have the right to obtain their consent in medical interventions and to benefit from the service within the framework of their consent. No one; No medical intervention can be made for the purpose of experience, research or education without its consent.

THE RIGHT TO FULFILL THEIR RELIGIOUS FACILITIES

Our patients have the right to freely fulfill their religious obligations, regardless of their religious differences and as long as they do not interfere with treatment.

THE RIGHT TO VISIT AND TO HAVE A ACCOMPANYING

Our patients have the right to accept visitors and have companions in accordance with the procedures and principles determined by our hospital.

RIGHT TO SECURITY

Everyone has the right to expect and demand to be safe in a health institution. Necessary measures have been taken in our hospital to protect and ensure the safety of life and property of patients, their relatives, such as visitors and companions.

RIGHT TO REPORT COMPLAINTS, OPINIONS AND SUGGESTIONS

In case of violation of patient rights, patients and their relatives have the right to use all kinds of applications, complaints and lawsuits within the framework of the legislation.

:2022-03-03 13:19:52